Requirements
Charging station installed and operational
A laptop and a UTP/Ethernet cable, or a computer/phone on the same network as the station
Physical access to the charger's Ethernet port XF1 (lower area, display door side)
Login credentials for the charger's web interface
Internet connectivity for the charger (network connection, or SIM with the correct APN)
Connect your charger
Access the charger:
Connect your laptop to the charger's Ethernet port XF1 (lower area, on the display door side) with a UTP cable.
Open a browser and go to the charger's default IP: 192.168.1.100.
Log in to the web interface (default username admin, password admin123, if unchanged).
Network:
Under Network, make sure the charger has internet connectivity. If it uses a SIM, set the APN under Network > SIM > APN configuration, then set Network > Preferred Network to Mobile Connection and confirm.
Configure OCPP:
Go to OCPP > BOOT.INI FILE.
Enter the OCPP settings:
chargePointIdentity: the charger serial number
msgEngineType: json
WebSocketUrl: wss://proxy.plugchoice.com/v1
Set OCPP Version to OCPP 1.6, Security Profile to Default 0, and KiskModeEnabled to false (prevents free charging without authorization).
Click Save Configuration.
Apply and verify:
Reboot the charger: click Reset on the home page (a Hard Reset applies all configuration changes).
After about a minute the charger appears in Plugchoice; proceed with onboarding there.
After about a minute the charger connects to Plugchoice and appears in your account, ready to finish onboarding.
Registering your charger in Plugchoice
Add the charger using the chargepoint ID. For Alpitronic, this is the charger serial number, entered in the chargePointIdentity field of the OCPP BOOT.INI settings.
Done! The charger should come online.
Troubleshooting
Did you set everything up correctly, but the charger still remains "Pre-registered"?
To read or change settings after setup, the maintenance tool offers Get Configuration (read current settings) and Change Configuration (modify values).
For accurate power display, set the meter values upload interval to 30 to 60 seconds.
Contact support
Office | Web form | Phone | Hours | |
General | +390471961000 | |||
Europe HQ (Bolzano) | +390471961000 | |||
Hyperservices after-sales (24/7 turnkey) | mo-su 00:00-24:00 | |||
Spare parts (Europe) | ||||
European field service (Diebold Nixdorf managed) | ||||
North America service |
You can also reach Plugchoice directly: chat with us in the app, or email [email protected].
For a complete guide, see our troubleshooting article if your charger can't connect to Plugchoice.