Determine your scenario
There are 3 possible scenarios.
Already connected
Your charger was recently installed and Plugchoice was mentioned by the installer. The charger is probably already connected to Plugchoice and you just need to join its location.
You don't have to read this article.
Connected to different platform
This is the case if you have automatic billing, for example.
Not connected to any platform
The charger is not connected to any platform, or you're just not sure.
Continue reading.
Requirements
Charger has internet connection
Access to Zaptec Portal
Connect your charger
Log into Zaptec Portal.
Navigate to Verification Type settings and set it to OCPP 1.6J-cloud
Set URL to ws://proxy.plugchoice.com/v1/{deviceId}
You can set deviceId to whatever you want, but we recommend using your charger's serial number (GPNxxxx) found on the sticker.
Leave the rest of the settings blank and unchecked.
Registering your charger in Plugchoice
Add the charger to the location using the chargepoint ID. This should be the same as deviceId from the previous step (case sensitive).
Done! The charger should come online.
Troubleshooting
Did you setup everything correctly, but the charger still remains "Pre-registered"?
Usually, this is because you got the chargepoint ID wrong.
For a complete guide, check out our troubleshooting article if your charger can't connect to Plugchoice.