Plugchoice

The charger password (contact Rolec if you don't have it)

- The charger password (contact Rolec if you don't have it)
- A Windows laptop and an ethernet cable
- Physical access to the charger

Good to know: this is an older legacy product with a technical setup. Not comfortable? Ask your installer.

___________________________________________________________

Go to Start &gt; Settings &gt; Network &amp; Internet &gt; Ethernet.

Right-click your ethernet adapter and select Properties.

Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.

Set the IP address to <code>10.1.0.111</code>.

1. Go to Start &gt; Settings &gt; Network &amp; Internet &gt; Ethernet.
2. Click Change adapter options.
3. Right-click your ethernet adapter and select Properties.
4. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
5. Set the IP address to <code>10.1.0.111</code>.

IPv4 properties with the static IP 10.1.0.111 for Rolec GreenFlux

Set the subnet mask to <code>255.255.255.0</code>.

Unplug and re-plug the LAN cable to reset the adapter.

1. Set the subnet mask to <code>255.255.255.0</code>.
2. Click OK and close all windows.
3. Unplug and re-plug the LAN cable to reset the adapter.

Step 2: Allow ping in the Windows firewall

Open Windows Defender Firewall via the Start menu.

Find the rules named File and Printer Sharing (Echo Request - ICMPv4-In).

1. Open Windows Defender Firewall via the Start menu.
2. Click Advanced Settings.
3. Select Inbound Rules.
4. Find the rules named File and Printer Sharing (Echo Request - ICMPv4-In).

Windows firewall inbound rules with the ICMPv4 echo request rules

Enable them for all profiles (Domain, Private, Public).

1. Enable them for all profiles (Domain, Private, Public).

Connect your laptop to the charger controller with the ethernet cable.

In a browser, go to <code>10.1.0.110</code>.

1. Power on the charger and wait 2 minutes.
2. Connect your laptop to the charger controller with the ethernet cable.
3. In a browser, go to <code>10.1.0.110</code>.
4. Log in with the charger password.

In Backend Settings, enter the OCPP URL: <code>ws://ocpp.plugchoice.com</code>

The interface splits the URL into separate fields: <code>ocpp.plugchoice.com</code>, port <code>80</code>, path left empty.

1. In Backend Settings, enter the OCPP URL: <code>ws://ocpp.plugchoice.com</code>
2. The interface splits the URL into separate fields: <code>ocpp.plugchoice.com</code>, port <code>80</code>, path left empty.

Rolec GreenFlux backend settings with the Plugchoice values

Using a SIM? Enter the SIM's APN (plus username and password, if any).

1. Using a SIM? Enter the SIM's APN (plus username and password, if any).

Rolec GreenFlux SIM settings with the APN fields

1. Leave Use Secure Websocket off.
2. Click Reboot in the top menu bar.

<a href="https://support.volttime.com/en/articles/10057560-managing-locations" rel="nofollow noopener noreferrer" target="_blank">Create a location</a>

<a href="https://support.volttime.com/en/articles/9921528-managing-chargers" rel="nofollow noopener noreferrer" target="_blank">Add the charger</a> using the <a href="https://support.plugchoice.com/en/articles/10057583-chargepoint-id-explained">chargepoint ID</a>. For Rolec GreenFlux, this is the ChargeBox ID shown in the charger's web interface (case sensitive).

1. <a href="https://support.volttime.com/en/articles/10057560-managing-locations" rel="nofollow noopener noreferrer" target="_blank">Create a location</a>
2. <a href="https://support.volttime.com/en/articles/9921528-managing-chargers" rel="nofollow noopener noreferrer" target="_blank">Add the charger</a> using the <a href="https://support.plugchoice.com/en/articles/10057583-chargepoint-id-explained">chargepoint ID</a>. For Rolec GreenFlux, this is the ChargeBox ID shown in the charger's web interface (case sensitive).

Did you set everything up correctly, but the charger still remains "<a href="https://support.volttime.com/en/articles/12928426-charger-and-connector-status-explained" rel="nofollow noopener noreferrer" target="_blank">Pre-registered</a>"?

The chargepoint ID in Plugchoice must exactly match the ChargeBox ID.

Can't reach <code>10.1.0.110</code>? Re-check the laptop's IP settings and the firewall rules.

Using a SIM? Check the APN settings and the signal.

Reboot the charger after changing settings.

- The chargepoint ID in Plugchoice must exactly match the ChargeBox ID.
- Can't reach <code>10.1.0.110</code>? Re-check the laptop's IP settings and the firewall rules.
- Using a SIM? Check the APN settings and the signal.
- Reboot the charger after changing settings.

You can also reach Plugchoice directly: chat with us in the app, or email <a href="mailto:support@plugchoice.com" rel="nofollow noopener noreferrer" target="_blank">support@plugchoice.com</a>.

For a complete guide, see our troubleshooting article if your <a href="https://support.volttime.com/en/articles/10057626-charger-can-t-connect-to-volt-time-cloud" rel="nofollow noopener noreferrer" target="_blank">charger can't connect to Plugchoice</a>.

Connect your Rolec GreenFlux charger to Plugchoice via its local web interface.

How to connect: Rolec GreenFlux

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Office	Web form	Phone	Email	Hours
General	Contact form	+441205724754		mo-th 08:00-17:00; fr 08:00-14:30 (Europe/London)
Product support (technical)	Contact form	+441205724754		mo-th 08:00-17:00; fr 08:00-14:30 (Europe/London)
Sales support	Contact form	+441205724754		mo-th 08:00-17:00; fr 08:00-14:30 (Europe/London)
Europe office (Rolec Services AB, Sweden)	Contact form	+468223800		mo-fr 08:00-17:00 (Europe/Stockholm)

How to connect: Rolec GreenFlux

Requirements

Connect your charger

Step 1: Set your laptop's IP address

Step 2: Allow ping in the Windows firewall

Step 3: Configure the charger

Registering your charger in Plugchoice

Troubleshooting

Contact support