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How to connect: Webasto

Connect your Webasto Live, Next or Unite charger to Plugchoice through its web interface.

Requirements

  • A laptop or phone with Wi-Fi

  • The login password sticker (Live) or the master password from the manual (Next/Unite)

  • The charger's serial number

Good to know: Webasto chargers are configured through a built-in web interface. The connection works over GSM, Wi-Fi or LAN.

Connect your charger

Option 1: Webasto Live

  1. Stay close to the charger with your laptop.

  2. Join the Wi-Fi hotspot Webasto!Live #SERIALNUMBER using the WPA2 key.

Webasto Charger Setup app connect screen with WLAN fields

  1. Browse to http://172.20.0.1.

  2. Open the dashboard and enter the login password from the sticker.

  3. Go to Backend and enter:

  • Connection Type: GSM, Wi-Fi or LAN, depending on your setup

  • ChargeBoxID: the charger's serial number

  • OCPP Mode: OCPP-J 1.6 Websockets JSON

  • OCPP URL: ws://proxy.plugchoice.com/v1

  1. Press Save and restart the charger.

Option 2: Webasto Next / Unite

  1. Connect the charger to your network (LAN or Wi-Fi). Disable the unused connection.

  2. Open the charger's web interface: join its NEXT- hotspot, or browse to its IP on your network.

iOS Wi-Fi settings joined to the Webasto NEXT hotspot

  1. Log in with the master password from the manual.

Webasto WebUI login

  1. Go to Backend.

Webasto WebUI dashboard with the Backend tile

  1. Enter the backend endpoint: ws://proxy.plugchoice.com/v1.

Webasto backend settings with the Plugchoice connection URI

  1. Enter the serial number as the ChargePoint ID.

  2. Press Save and restart the charger.

Webasto WebUI Restart System menu

Registering your charger in Plugchoice

  1. Create a location

  2. Add the charger using the chargepoint ID. For Webasto, this is the ChargeBoxID you entered, usually the serial number (case sensitive).

Done! The charger should come online.

Troubleshooting

Did you set everything up correctly, but the charger still remains "Pre-registered"?

  • The chargepoint ID in Plugchoice must exactly match the ChargeBoxID.

  • Check OCPP Mode is OCPP-J 1.6 Websockets JSON.

  • Next/Unite: disable unused network connections; they cause conflicts.

  • Update the charger to the latest firmware.

Contact support

Office

Web form

Phone

Email

Hours

General

Contact form

+498985740

[email protected]

Ampure EU support (ticket only)

Contact form

Ampure US hotline + 24/7 chatbot

Contact form

+18888332148

mo-fr 08:00-17:00 (America/Los_Angeles)

You can also reach Plugchoice directly: chat with us in the app, or email [email protected].

For a complete guide, see our troubleshooting article if your charger can't connect to Plugchoice.

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