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How to connect: EATON

Connect your EATON Green Motion AC, DC or Duo charger to Plugchoice through its built-in web interface.

Requirements

  • Internet connection for the charger (LAN, Wi-Fi or SIM, depending on the model)

  • A laptop or phone

  • The charger's serial number (on the charger and in its documentation)

Good to know: EATON chargers are configured through a built-in web interface. Use Chrome, Firefox or Opera. Safari is not supported.

Connect your charger

Option 1: Green Motion AC

Via Ethernet:

  1. Connect an RJ45 cable to port ETH0 (left port).

  2. Power cycle the charger via its circuit breaker. Wait for a green LED.

  3. Browse to http://192.168.51.1.

Via Wi-Fi hotspot:

  1. Power cycle the charger via its circuit breaker. Wait for a green LED.

  2. Join the Wi-Fi network GM_XXXXXX (last 6 digits of the serial number).

  3. The Wi-Fi password is on the first page of the quick start guide.

  4. Browse to http://192.168.53.1.

Then:

  1. Log in (default username and password: admin).

Eaton Green Motion web UI login page

  1. Switch the view from Quick to Advanced (top right).

Eaton web UI header with the Configuration Quick/Advanced dropdown

  1. Open the OCPP Server menu and enter:

  • Enabled: on

  • Protocol: OCPP 1.6

  • BoxId / ChargingStationId: the charger's serial number

  • Backend: Custom

  • Server URL: ws://proxy.plugchoice.com/v1

  • Security Profile: 0. Leave user and password empty.

Eaton OCPP Server page with the Plugchoice connection values
Eaton OCPP Server fields: Custom backend, Plugchoice URL, security profile 0, empty credentials

  1. Press Save and apply at the bottom.

Eaton OCPP Server page Status field and Save and apply button

  1. Check the connection in the Status field.

Option 2: Green Motion DC

  1. Turn the charger off via its circuit breaker.

  2. Connect a laptop to a LAN port of the internal Teltonika router.

  3. Turn the charger on. Wait for a green LED.

  4. Browse to http://192.168.52.11 and accept the browser warning.

  5. Open the OCPP configuration section.

  6. Enter Server URL: ws://proxy.plugchoice.com/v1.

  7. Enter the serial number as the chargepoint ID.

  8. Press Save, then Restart app.

The configuration session expires after 30 minutes. Restart the charger to resume.

Option 3: Green Motion Duo

  1. Power cycle the charger. The Master unit broadcasts a Wi-Fi hotspot for 30 minutes.

  2. Scan the QR code or join the hotspot manually.

Green Motion Duo product configuration sheet with the hotspot QR code

  1. Press Next and accept the browser warning.

  2. Change the default password.

Green Motion change password screen

  1. Set the internet connection method in the wizard.

Green Motion network type selection with ethernet, Wi-Fi and mobile data

  1. Go to Settings > OCPP server > Edit OCPP Server and enable OCPP.

  2. Enter:

  • CSMS (Backend): Custom

  • Protocol: OCPP 1.6j

  • Charge Point ID: the charger's serial number

  • Server Address: ws://proxy.plugchoice.com/v1

  • Security profile: 0

Green Motion Edit OCPP Server with the Plugchoice values
Green Motion Charge Point ID and Server Address fields

  1. Press Save and Reconnect.

Green Motion Save and Connect button

Registering your charger in Plugchoice

  1. Create a location

  2. Add the charger using the chargepoint ID. For EATON, this is the serial number (case sensitive).

Done! The charger should come online.

Troubleshooting

Did you set everything up correctly, but the charger still remains "Pre-registered"?

  • The chargepoint ID in Plugchoice must exactly match the ID in the charger.

  • Check the connection in the Status field of the OCPP menu.

  • Safari is not supported for the web interface.

  • Configuration session expired? Power cycle the charger and reconnect.

Contact support

Office

Web form

Phone

Email

Hours

General

Contact form

+18773862273

[email protected]

Eaton eMobility / Green Motion charger support (North America)

Contact form

+18773862273

[email protected]

Green Motion Building EV charger technical support

Contact form

[email protected]

Green Motion charger-controller knowledge base (EMEA)

Contact form

eMobility product/sales inquiry form (EMEA)

Contact form

You can also reach Plugchoice directly: chat with us in the app, or email [email protected].

For a complete guide, see our troubleshooting article if your charger can't connect to Plugchoice.

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