Plugchoice

Firmware version 68 or newer (contact Siemens support for updates)

Internet connection for the charger (Wi-Fi, Ethernet or SIM)

- Firmware version 68 or newer (contact Siemens support for updates)
- A computer with an Ethernet cable
- Internet connection for the charger (Wi-Fi, Ethernet or SIM)

___________________________________________________________

Connect your computer to the charger's network port.

In a browser, open <code><a href="http://192.168.32.1" rel="nofollow noopener noreferrer" target="_blank">http://192.168.32.1</a></code>.

Log in with username <code>admin</code>. The password is the charger's serial number.

Paste <code>ws://proxy.plugchoice.com/v1</code> in the URL field.

Check that Protocol Version is OCPP-J 1.6.

Open the admin menu (top right) and click Restart Daemon.

1. Connect your computer to the charger's network port.
2. In a browser, open <code><a href="http://192.168.32.1" rel="nofollow noopener noreferrer" target="_blank">http://192.168.32.1</a></code>.
3. Log in with username <code>admin</code>. The password is the charger's serial number.
4. Open OCPP in the left menu.
5. Set Operator to custom.
6. Paste <code>ws://proxy.plugchoice.com/v1</code> in the URL field.
7. Check that Protocol Version is OCPP-J 1.6.
8. Click Save.
9. Open the admin menu (top right) and click Restart Daemon.

The charger now connects to Plugchoice. This can take a few minutes.

<a href="https://support.volttime.com/en/articles/10057560-managing-locations" rel="nofollow noopener noreferrer" target="_blank">Create a location</a>

<a href="https://support.volttime.com/en/articles/9921528-managing-chargers" rel="nofollow noopener noreferrer" target="_blank">Add the charger</a> using the <a href="https://support.plugchoice.com/en/articles/10057583-chargepoint-id-explained">chargepoint ID</a>. For Siemens, this is the serial number (case sensitive).

1. <a href="https://support.volttime.com/en/articles/10057560-managing-locations" rel="nofollow noopener noreferrer" target="_blank">Create a location</a>
2. <a href="https://support.volttime.com/en/articles/9921528-managing-chargers" rel="nofollow noopener noreferrer" target="_blank">Add the charger</a> using the <a href="https://support.plugchoice.com/en/articles/10057583-chargepoint-id-explained">chargepoint ID</a>. For Siemens, this is the serial number (case sensitive).

Did you set everything up correctly, but the charger still remains "<a href="https://support.volttime.com/en/articles/12928426-charger-and-connector-status-explained" rel="nofollow noopener noreferrer" target="_blank">Pre-registered</a>"?

The chargepoint ID in Plugchoice must exactly match the serial number.

Firmware below version 68 can't connect. Contact Siemens support for an update.

Check the charger has an internet connection.

Changed any settings? Restart the charger.

- The chargepoint ID in Plugchoice must exactly match the serial number.
- Firmware below version 68 can't connect. Contact Siemens support for an update.
- Check that Protocol Version is OCPP-J 1.6.
- Check the charger has an internet connection.
- Changed any settings? Restart the charger.

For a complete guide, see our troubleshooting article if your <a href="https://support.volttime.com/en/articles/10057626-charger-can-t-connect-to-volt-time-cloud" rel="nofollow noopener noreferrer" target="_blank">charger can't connect to Plugchoice</a>.

Connect your Siemens VersiCharge charger to Plugchoice via its local web interface.

How to connect: Siemens VersiCharge

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How to connect: Siemens VersiCharge

Requirements

Connect your charger

Registering your charger in Plugchoice

Troubleshooting