Plugchoice

A V2C Cloud account (<a href="https://v2c.cloud" rel="nofollow noopener noreferrer" target="_blank">v2c.cloud</a> or the V2C Cloud app)

The charger paired to your V2C Cloud account

- A V2C Cloud account (<a href="https://v2c.cloud" rel="nofollow noopener noreferrer" target="_blank">v2c.cloud</a> or the V2C Cloud app)
- The charger paired to your V2C Cloud account
- An internet connection for the charger

Good to know: this applies to the Trydan Pro and Denka. On the Trydan Pro, OCPP only works when the charger is connected via Wi-Fi.

___________________________________________________________

Log into the <a href="https://v2c.cloud" rel="nofollow noopener noreferrer" target="_blank">V2C Cloud</a> web portal.

Select OCPP in the left-hand menu.

Enter the central station URL: ws://proxy.plugchoice.com/v1.

Do not change the charger's OCPP ID. Note it down.

1. Log into the <a href="https://v2c.cloud" rel="nofollow noopener noreferrer" target="_blank">V2C Cloud</a> web portal.
2. Select OCPP in the left-hand menu.
3. Find your charger in the list.
4. Press the green pencil icon.
5. Enter the central station URL: ws://proxy.plugchoice.com/v1.
6. Do not change the charger's OCPP ID. Note it down.
7. Check the OCPP protocol is activated.
8. Press Save.

<a href="https://support.volttime.com/en/articles/10057560-managing-locations" rel="nofollow noopener noreferrer" target="_blank">Create a location</a>

<a href="https://support.volttime.com/en/articles/9921528-managing-chargers" rel="nofollow noopener noreferrer" target="_blank">Add the charger</a> using the <a href="https://support.plugchoice.com/en/articles/10057583-chargepoint-id-explained">chargepoint ID</a>. For V2C, this is the OCPP ID shown in V2C Cloud (case sensitive).

1. <a href="https://support.volttime.com/en/articles/10057560-managing-locations" rel="nofollow noopener noreferrer" target="_blank">Create a location</a>
2. <a href="https://support.volttime.com/en/articles/9921528-managing-chargers" rel="nofollow noopener noreferrer" target="_blank">Add the charger</a> using the <a href="https://support.plugchoice.com/en/articles/10057583-chargepoint-id-explained">chargepoint ID</a>. For V2C, this is the OCPP ID shown in V2C Cloud (case sensitive).

Did you set everything up correctly, but the charger still remains "<a href="https://support.volttime.com/en/articles/12928426-charger-and-connector-status-explained" rel="nofollow noopener noreferrer" target="_blank">Pre-registered</a>"?

The chargepoint ID in Plugchoice must exactly match the OCPP ID in V2C Cloud.

Never change the OCPP ID; this interrupts the connection.

Trydan Pro not showing in the OCPP list? Connect it via Wi-Fi.

Check the OCPP protocol box is activated in V2C Cloud.

- The chargepoint ID in Plugchoice must exactly match the OCPP ID in V2C Cloud.
- Never change the OCPP ID; this interrupts the connection.
- Trydan Pro not showing in the OCPP list? Connect it via Wi-Fi.
- Check the OCPP protocol box is activated in V2C Cloud.

For a complete guide, see our troubleshooting article if your <a href="https://support.volttime.com/en/articles/10057626-charger-can-t-connect-to-volt-time-cloud" rel="nofollow noopener noreferrer" target="_blank">charger can't connect to Plugchoice</a>.

Connect your V2C Trydan Pro or Denka charger to Plugchoice through V2C Cloud.

How to connect: V2C

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How to connect: V2C

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