Plugchoice

- An internet connection for the charger
- The charger ID (provided by V.GO)

Good to know: V.GO chargers have no local OCPP setting. The backend is configured by V.GO at the factory.

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Ask V.GO to set the charger's OCPP backend to: <code>ws://proxy.plugchoice.com/v1</code>

Connect it to the internet following V.GO's instructions.

1. Ask V.GO to set the charger's OCPP backend to: <code>ws://proxy.plugchoice.com/v1</code>
2. Power on the charger.
3. Connect it to the internet following V.GO's instructions.

The charger now connects to Plugchoice. This can take a few minutes.

<a href="https://support.volttime.com/en/articles/10057560-managing-locations" rel="nofollow noopener noreferrer" target="_blank">Create a location</a>

<a href="https://support.volttime.com/en/articles/9921528-managing-chargers" rel="nofollow noopener noreferrer" target="_blank">Add the charger</a> using the <a href="https://support.plugchoice.com/en/articles/10057583-chargepoint-id-explained">chargepoint ID</a>. For V.GO, this is the charger ID provided by V.GO (case sensitive).

1. <a href="https://support.volttime.com/en/articles/10057560-managing-locations" rel="nofollow noopener noreferrer" target="_blank">Create a location</a>
2. <a href="https://support.volttime.com/en/articles/9921528-managing-chargers" rel="nofollow noopener noreferrer" target="_blank">Add the charger</a> using the <a href="https://support.plugchoice.com/en/articles/10057583-chargepoint-id-explained">chargepoint ID</a>. For V.GO, this is the charger ID provided by V.GO (case sensitive).

Did you set everything up correctly, but the charger still remains "<a href="https://support.volttime.com/en/articles/12928426-charger-and-connector-status-explained" rel="nofollow noopener noreferrer" target="_blank">Pre-registered</a>"?

The chargepoint ID in Plugchoice must exactly match the charger ID from V.GO.

Confirm with V.GO that the backend is set to Plugchoice's URL.

- The chargepoint ID in Plugchoice must exactly match the charger ID from V.GO.
- Confirm with V.GO that the backend is set to Plugchoice's URL.
- Check the charger's internet connection.

For a complete guide, see our troubleshooting article if your <a href="https://support.volttime.com/en/articles/10057626-charger-can-t-connect-to-volt-time-cloud" rel="nofollow noopener noreferrer" target="_blank">charger can't connect to Plugchoice</a>.

Connect your V.GO charger to Plugchoice. V.GO configures the backend at the factory.

How to connect: V.GO

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How to connect: V.GO

Requirements

Connect your charger

Registering your charger in Plugchoice

Troubleshooting