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How to connect: NexBlue

Connect your NexBlue charger to Plugchoice by selecting Plugchoice as operator in the NexBlue Partner or myNexBlue app.

Requirements

  • Charger commissioned and registered in the NexBlue Partner app or myNexBlue app

  • Firmware 1.1.2 or later (updates automatically when online)

  • A stable Wi-Fi connection for the charger

Good to know: NexBlue chargers don't use an OCPP URL. You select an operator from a list instead. Plugchoice is listed as Plugchoice.


Connect your charger

Installers: NexBlue Partner app

  1. Go to Locations > your location > Settings.

    New location? Tap Start configuration or Add new location first.

  2. Tap Operator.

  3. Select Plugchoice.

  4. Tap Activate the operator.

  5. Check the location settings now show Plugchoice as operator.

Owners: myNexBlue app

  1. Go to Locations > your location > Settings.

  2. Tap Operator.

  3. Select Plugchoice and tap Activate the operator.

Note the charger's serial number. You need it in the next step.


Registering your charger in Plugchoice

  1. Add the charger using the chargepoint ID. For NexBlue, this is the serial number (case sensitive).

Done! The charger should come online.


Troubleshooting

Did you set everything up correctly, but the charger still remains "Pre-registered"?

  • The chargepoint ID must exactly match the serial number.

  • Check the operator was activated, not just selected.

  • Check the firmware is 1.1.2 or later in the app.

  • Check the Wi-Fi signal at the charger is strong.

  • Did a charger fail during activation? Resolve the issue and retry.

For a complete guide, see our troubleshooting article if your charger can't connect to Plugchoice.

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