Requirements
A phone, tablet or laptop with Wi-Fi
The charger's Wi-Fi name (on the label on the charger)
The latest charger firmware
Connect your charger
On your device, connect to the charger's Wi-Fi (name on the label).
Default Wi-Fi password: ics654321
Open a browser and go to 192.168.10.1
Log in with username install, password icspass21.
Go to Basic > Server.
Set Endpoint to User Defined.
Set Domain to ocpp.plugchoice.com
Set Port to 80
Leave Path empty
Set Security Profile to ws.
Set Identity to the charger's serial number.
Click Submit.
Go to the Network tab.
Click Scan, select your Wi-Fi and enter its password.
Save and reboot the charger.
Registering your charger in Plugchoice
Add the charger using the chargepoint ID. For ICS, this is the Identity you entered: the serial number (case sensitive).
Done! The charger should come online.
Troubleshooting
Did you set everything up correctly, but the charger still remains "Pre-registered"?
The chargepoint ID in Plugchoice must exactly match the Identity (case sensitive).
Portal not loading? Try 192.168.10.1:8080 instead.
Check the charger is connected to your Wi-Fi (Network tab).
Update the charger to the latest firmware.
Reboot the charger after saving.
Contact support
Office | Web form | Phone | Hours | |
General | +441253547865 | |||
Technical helpline | +441253547865 | |||
Customer services / general | +441253547866 |
You can also reach Plugchoice directly: chat with us in the app, or email [email protected].
For a complete guide, see our troubleshooting article if your charger can't connect to Plugchoice.