Requirements
Charger installed and commissioned (via the Enphase Installer Toolkit app or the Enphase app)
Owner access to the charger's site in the Enphase app
Internet connection for the charger
Good to know: The IQ EV Charger doesn't use an OCPP URL. You select a partner from a list instead. Plugchoice is not on that list yet. The application is in progress.
Connect your charger
In the Enphase app:
Go to Menu > Settings > IQ EV Charger > Partner Integration.
Open the partner list. Plugchoice is not listed yet, so you cannot finish Partner Integration for Plugchoice.
You cannot complete this connection until Plugchoice appears on the Enphase partner list.
Registering your charger in Plugchoice
Add the charger using the chargepoint ID. For Enphase, this is the charger's serial number (case sensitive), found in the Enphase app or on the charger.
Troubleshooting
Did you set everything up correctly, but the charger still remains "Pre-registered"?
The chargepoint ID in Plugchoice must exactly match the serial number.
Check the charger is commissioned and online in the Enphase app.
Plugchoice is not on the partner list yet, so Partner Integration cannot be completed for Plugchoice.
Contact support
Web form: Contact form
Phone: +18777974743
Help center: https://support.enphase.com/s/community-home
You can also reach Plugchoice directly: chat with us in the app, or email [email protected].
For a complete guide, see our troubleshooting article if your charger can't connect to Plugchoice.