Plugchoice

Internet connection (2.4 GHz Wi-Fi only, not 5 GHz).

Owner access to the charger in the <a href="https://www.tesla.com/support/mobile-app" rel="nofollow noopener noreferrer" target="_blank">Tesla app</a>.

- A Tesla Universal Wall Connector.
- Internet connection (2.4 GHz Wi-Fi only, not 5 GHz).
- Owner access to the charger in the <a href="https://www.tesla.com/support/mobile-app" rel="nofollow noopener noreferrer" target="_blank">Tesla app</a>.

Good to know: only the Tesla Universal Wall Connector supports OCPP. The Gen 3 and Gen 3 MID Wall Connectors do not, and cannot connect to Plugchoice.

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Open the <a href="https://www.tesla.com/support/mobile-app" rel="nofollow noopener noreferrer" target="_blank">Tesla app</a> and select your Wall Connector.

Enter the OCPP server URL: ws://proxy.plugchoice.com/v1

Set the charge point ID to the charger's serial number.

1. Open the <a href="https://www.tesla.com/support/mobile-app" rel="nofollow noopener noreferrer" target="_blank">Tesla app</a> and select your Wall Connector.
2. Open the charger's settings.
3. Enable the OCPP option.
4. Enter the OCPP server URL: ws://proxy.plugchoice.com/v1
5. Set the charge point ID to the charger's serial number.
6. Save the settings.

The charger connects to Plugchoice. This can take a few minutes; a restart speeds it up.

<a href="https://support.volttime.com/en/articles/10057560-managing-locations" rel="nofollow noopener noreferrer" target="_blank">Create a location</a>

<a href="https://support.volttime.com/en/articles/9921528-managing-chargers" rel="nofollow noopener noreferrer" target="_blank">Add the charger</a> using the <a href="https://support.plugchoice.com/en/articles/10057583-chargepoint-id-explained">chargepoint ID</a>. For Tesla, this is the serial number (case sensitive).

1. <a href="https://support.volttime.com/en/articles/10057560-managing-locations" rel="nofollow noopener noreferrer" target="_blank">Create a location</a>
2. <a href="https://support.volttime.com/en/articles/9921528-managing-chargers" rel="nofollow noopener noreferrer" target="_blank">Add the charger</a> using the <a href="https://support.plugchoice.com/en/articles/10057583-chargepoint-id-explained">chargepoint ID</a>. For Tesla, this is the serial number (case sensitive).

Set everything up but the charger still shows "<a href="https://support.volttime.com/en/articles/12928426-charger-and-connector-status-explained" rel="nofollow noopener noreferrer" target="_blank">Pre-registered</a>"?

The chargepoint ID must exactly match the serial number.

Confirm OCPP is enabled and the server URL is exact.

Check the charger is online on 2.4 GHz Wi-Fi.

Gen 3 and Gen 3 MID do not support OCPP and cannot connect.

- The chargepoint ID must exactly match the serial number.
- Confirm OCPP is enabled and the server URL is exact.
- Check the charger is online on 2.4 GHz Wi-Fi.
- Gen 3 and Gen 3 MID do not support OCPP and cannot connect.

For a complete guide, see our article if your <a href="https://support.volttime.com/en/articles/10057626-charger-can-t-connect-to-volt-time-cloud" rel="nofollow noopener noreferrer" target="_blank">charger can't connect to Plugchoice</a>.

Connect a Tesla Universal Wall Connector to Plugchoice via OCPP. Note: Gen 3 and Gen 3 MID do not support OCPP.

How to connect: Tesla Wall Connector

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How to connect: Tesla Wall Connector

Requirements

Connect your charger

Registering your charger in Plugchoice

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