Your account is your personal profile which you use to log into our apps. If you want to collaborate with colleagues or friends, they should each register with their own account and you can invite their accounts to your team instead.
Updating your account information
To update your information, navigate to your account settings.
App
App
Go to Overview > Account (in the top right of your screen)
In the app you cannot change your email address, and you can only change your password by logging out first and using Forgot password on the login screen. The only account change you can make in the app is deleting your account; use the web portal for the rest.
Web portal
Web portal
Press your name in the bottom left of your screen.
From here, you can:
Change your name, email and password
Change language and appearance settings
Delete your account
In the web portal, you can also:
Create API tokens
Enable 2FA (Two-Factor Authentication)
Frequently Asked
Can I invite other people?
Can I invite other people?
No, they should register with their own account and you should invite them to your team instead.
I forgot my email
I forgot my email
Create a temporary account and try joining your own location. An e-mail will be sent to your original account.
No luck? Contact us and provide your chargepoint ID, pincode and address so we can make sure it's you.